Freshsales
AI-powered CRM with Freddy AI for lead scoring and next-best-action insights.
01
Why choose Freshsales
AI-powered CRM by Freshworks with built-in phone, email, and chat. Freddy AI provides lead scoring, deal insights, and next-best-action recommendations. Offers a unified view of customer interactions with powerful automation.
- Generous free plan
- Good AI features
- Built-in communication
- Affordable
02
Where it falls short
- Limited third-party integrations
- Reporting could be better
- Mobile app limitations
03
Best for these users
Target audience
Sales teams, account executives
Best for
Generous free plan
Skip if you need
Limited third-party integrations
04
Pricing overview
Freemium
Free plan: Yes
Free plan available. Growth at $15/user/mo. Pro at $39/user/mo. Enterprise at $69/user/mo.
Check current pricing →
05
Key features
✓Freddy AI scoring
✓Built-in phone
✓Email tracking
✓Deal management
✓Workflow automation
✓Territory management
07
Alternatives to Freshsales
HubSpot AI
CRM and marketing platform with AI-powered content, lead scoring, and automation.
freemium
Compare →
08
Related comparisons
09
The verdict
Freshsales
Freemium
Freshsales is a solid choice for sales teams who need generous free plan. At freemium, it delivers good value. Main caveat: limited third-party integrations. Compare with alternatives before committing.